MULTI SERVICES FOR STUDENT ORIENTATION AT UNIVEN

EIFFEL CORP CASE STUDIE

MULTI SERVICES FOR STUDENT ORIENTATION AT UNIVEN

The University of Venda (UNIVEN) faced several challenges in developing and delivering online learning content. They needed to establish common technical standards for their Virtual Learning Environment (VLE), provide student orientation for new learners, and enhance computer literacy skills among students. To address these challenges, Eiffel Corp helped UNIVEN implement a Course Development Toolkit, Student Orientation Course, and Computer Literacy Skills Digitisation Programme. This case study explores the solutions implemented and the outcomes achieved.

THE CHALLENGE

Lack of standardised online course development

Insufficient computer literacy skills among students

Inadequate student orientation

THE SOLUTION

Course Development Toolkit: Established common technical standards for online course design, providing guidance to course developers and faculty.

Student Orientation Course: Developed a custom course to enhance computer literacy skills and familiarize new students with the online learning environment.

Computer Literacy Skills Digitization Program: Integrated a tool for instruction in basic computing and productivity tools, enabling practical learning experiences within the virtual learning environment.

THE RESULTS

Course Development Toolkit: Standardised course development, increased collaboration, and improved course quality.

Student Orientation Course: Enhanced computer literacy skills and improved support for new learners.

Computer Literacy Skills Digitisation Program: Developed practical skills, scalability,
and efficient delivery of digital competencies.

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Creating Future Leaders.

University of Venda

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September 15, 2023/by Stiaan Swanepoel

Case Studies

UJ Introduces A Fully Online Degree In INTL. Accounting

EIFFEL CORP CASE STUDIE

UJ INTRODUCES A FULLY ONLINE DEGREE IN INTL. ACCOUNTING

UJ Introduces a Fully Online Degree in International Accounting

The University of Johannesburg (UJ) is a diverse and dynamic institution that aims to contribute to the development of Africa through higher education. One of the major challenges faced by UJ was adapting traditional courses to an online format and ensuring authentic assessments. Additionally, recruiting enough students for online courses was crucial for establishing credibility. To address these challenges, UJ sought the expertise of Eiffel Corp, a company with experience in digital teaching and learning management systems. As a result of the collaboration, students appreciated the well-thought-out instructional design, finding it helpful in navigating the course. The courses have been kept up to date, thanks to careful instructional design and content development.

THE CHALLENGE

The course had to go through a well-thought-out process and proper design for the course to make sense to students. As with all courses, we also face the challenge of recruiting students. We need enough students to complete the course in order to establish a credible reputation for this online course.

THE SOLUTION

Eiffel Corp assisted with training lecturers at the University of Johannesburg in Digital Teaching, specifically focusing on the tools that a Learning Management System has to offer. Having the support in project management provided us significant assistance to
ensure the project roll out, ran smoothly.

THE RESULTS

Feedback from our students confirmed that the well thought out instructional design certainly helped them to navigate their way through the course more easily. The course is now being kept up to date, all thanks to the well thought through Instructional Design and Content Development.

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Eiffel Corp has become more than just an external service provider, but part of the team.

University of Johannesburg

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July 25, 2023/by Stiaan Swanepoel

Case Studies

UJ Transforms Course Content with DTX

EIFFEL CORP CASE STUDIES

UJ Transforms Course Content with DTX

To ensure that The University of Johannesburg (UJ) continues to contribute to the development of the African continent through higher education, lecturers needed a better understanding of the underlying theoretical concepts within digital teaching and learning. Eiffel Corp partnered with UJ to help align methodologies with learning behaviours and practices in the digital space. Our Digital Teaching eXpert Essentials course equipped UJ lecturers with the necessary skills to deliver their course content with impact. We aimed to help them focus on education while technology does the heavy lifting.

THE CHALLENGE

UJ lecturers needed a better understanding of the underlying theoretical concepts within digital teaching and learning.

There was a need to align learning methodologies with learning behaviours and practices in the digital space.

Lecturers needed guidance in designing their online course sites.

THE SOLUTION

Eiffel Corp’s Digital Teaching eXpert Essentials course was presented to the group of lecturers. The DTX Series is delivered to equip lecturers with skills to develop engaging learning experiences for all types of delivery modes.

THE RESULTS

The lecturers now have a better understanding of digital teaching and learning.

Lecturers have a better grasp of how to structure their course sites to enhance their students’ learning experience.

Lecturers applied the knowledge learnt during the DTX course to develop a course site and deliver their course to students.

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Optimising students' learning experiences

University of Johannesburg

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July 25, 2023/by Stiaan Swanepoel

Case Studies

Adequately Equipping Nemisa with 4IR Skills

EIFFEL CORP CASE STUDIES

ADEQUATELY EQUIPPING NEMISA WITH 4IR SKILLS

Adequately Equipping Nemisa with 4IR Skills

To ensure the proper use of technology, NEMISA aims to provide all South Africans with digital skills training. This is to improve the quality of life of all people. However, they found that their existing LMS was lacking in various areas, impacting their end user experience. This resulted in a lower impact in terms of the learning experience, and therefore they could not fulfil their goal of transferring innovative skills. Eiffel Corp’s role was to ensure the organisation gets the most out of the tools available on its LMS.

THE CHALLENGE

NEMISA’s biggest challenge was that their LMS was not meeting their requirements to equip their learners adequately with 4IR skills. The LMS did not represent NEMISA at the level it needed to. To summarise their status, the existing system had usage challenges, the LMS was not personalised and the user experience was confusing.

THE SOLUTION

For NEMISA to deliver their courses at the level they need to, they had to rebrand their Learning Management System (LMS) to enhance its overall image and functionality. Additionally, they upgraded their assessment tools to ensure accurate and comprehensive evaluations of student performance. They also had to introduce a student orientation course and develop a Course Development Toolkit, equipping their instructors with the necessary resources and tools to create high-quality courses.

THE RESULTS

Eiffel Corp stepped in as a partner of NEMISA, enabling the organisation to apply the tools available on their LMS optimally, but more importantly, to establish their brand for future teaching and learning success.

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Providing national digital skills training for the proper use of technology.

Nemisa

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July 12, 2023/by Stiaan Swanepoel

Case Studies

Quality Assurance For Blended Courses At Wits

EIFFEL CORP CASE STUDIES

QUALITY ASSURANCE FOR BLENDED COURSES AT WITS

Quality Assurance For Blended Courses At Wits

Known for its academic excellence, Wits always strives to ensure its course content delivery quality. To meet the demands of technology, they’ve had to transform their traditional contact-based approach to education into a blended format that combines online and in-person learning. The aim is to deliver all subjects in a blended format while maintaining high academic standards and ensuring uninterrupted progress throughout the academic year. This process involves enhancing digitally enabled subjects through a subject development programme facilitated by well-trained and experienced instructional designers at Eiffel Corp

THE CHALLENGE

Enabling all subjects for delivery in a blended format

Quality of learning development and improvement programme while simultaneously ensuring uninterrupted progress of the academic year

Transforming the institution from a traditional contact-based centre to one which can operate and perform across multiple levels of engagement, spaces and markets for further student enrolment

THE SOLUTION

Blended subject artefact – Building upon the instructional design templates for chosen subject delivery, the subject development programme will base the enhancement of all digitally enabled subjects in a Blended format

Typical digital components for inclusion in a WITS blended course would include a detailed overview, course readings, lesson plans, content collection in use, course gradebook, etc.

All Wits subjects will be reviewed against the internal quality review report to determine the status of the subject prior to digital conversion and to identify the necessary components necessary for development

THE RESULTS

An onsite team whose primary focus is the digitisation and online learning outcomes conversion process was deployed

A digital course development function team is assigned to distil the core outcomes of each digitised subject in concern with the SME while simultaneously assisting teaching faculty in their readiness for blended teaching delivery where required

An active development team to coordinate with the in-place Wits teaching with technology team to ensure a seamless development and deployment procedure throughout the length of the delivery programme

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Ensuring course content delivery quality.

University of the Witswatersrand

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July 12, 2023/by Stiaan Swanepoel

Case Studies

Facilitating Competence & Confidence at Nelson Mandela University

EIFFEL CORP CASE STUDIES

Facilitating Competence & Confidence at Nelson Mandela University

NMU faced the challenge of ensuring that its lecturers embraced the future of education. To overcome this challenge, Eiffel Corp’s Practical Digital Teaching (PDT) training programme was implemented. The PDT training aimed to equip lecturers with a comprehensive understanding of the Learning Management System (LMS) and its functionalities, empower them to utilise various tools within the LMS to create their content and expose them to a wide range of tools, applications, and technologies available on the LMS and from third-party sources. The outcome of the PDT training was increased competence and confidence among lecturers in utilising technology for teaching purposes.

THE CHALLENGE

NMU recognised the need for its lecturers to embrace the future of education, incorporating digital teaching methods effectively. As a result, lecturers required guidance on utilising the various tools within the LMS to create their own content.

THE SOLUTION

NMU implemented Eiffel Corp’s Practical Digital Teaching (PDT) training programme to address this challenge. PDT was designed to equip educators with the essential skills and knowledge to integrate technology into their teaching practices successfully.

THE RESULTS

Lecturers at NMU gained a comprehensive understanding of the LMS and its functionality. As a result, they became proficient in planning and building their courses on the institution’s newly adopted LMS, effectively utilising the available tools and resources.

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The pace was good, the content and resources were perfect. The interactions were very useful.

Nelson Mandela University Lecturer

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June 27, 2023/by Stiaan Swanepoel

Case Studies

LMS Management for Walter Sisulu University

EIFFEL CORP CASE STUDIES

Enhancing LMS Management For Walter Sisulu University

With WSU’s purpose being to get the institution equipped for Industry 4.0, they were in need of training on how to manage and navigate their Moodle LMS effectively. Eiffel Corp helped WSU by providing a Moodle Admin Training Course designed to equip Site Administrators with the fundamental knowledge and skills needed to oversee their LMS, enabling administrators to learn how to manage their LMS environment from the user interface. At the end of the training, the Site Administrators had full knowledge of navigating the admin area and efficiently running their LMS site

THE CHALLENGE

WSU decided to move over to an Open-Source LMS, namely Moodle LMS
The new LMS required that their administrators be taught the ins and outs of the Moodle LMS as administrators

THE SOLUTION

EC’s Moodle Admin Training course has been designed to equip Site Administrators with the fundamental knowledge and skills needed to oversee their LMS

The Fundamental Admin Course provides a foundation from which new Site

Administrators will learn the LMS’s capability and the importance of their role in the LMS environment

THE RESULTS

At the end of the course, WSU Site Administrators understand Moodle LMS and how to navigate the admin area

WSU site administrators can efficiently manage their course content

The course enabled understanding and applying the fundamental site administration settings

WSU can extract and analyse reports

Administrators gained confidence in managing the LMS

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Providing quality education and technological and career-orientated programmes.

Walter Sisulu University

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June 27, 2023/by Stiaan Swanepoel

Case Studies

Learning Design Consulting for Coursera

EIFFEL CORP CASE STUDIES

Learning Design Consulting for Coursera

Coursera is an online course provider that offers 4000 courses from about 150 universities. The teaching and learning team at Coursera was tasked with ensuring quality content production for these clients. Coursera needed Learning Design Consulting Services to achieve this, including curriculum design sessions, onboarding workshops, answering instructional design questions, and reviewing the course content. As a strategic EdTech partner, Eiffel Corp supported Coursera with this process. The outcomes led to the successful delivery of learning design workshops and consultations and contributed to Coursera achieving the highest competency ratings on client experience surveys.

THE CHALLENGE

High volumes of courses & institutions provided via the platform require quality control of course content.

Enterprise clients lack instructional design experience.

Enterprise clients have limited experience in ensuring quality assurance.

THE SOLUTION

Eiffel Corp’s highly qualified Instructional Designers to offer Scaled Learning Design Consulting services and training to ensure quality content production from Coursera B2B clients.
Implement workshops onboarding instructors to Coursera pedagogy and platform.
Address client instructional design questions.
Review client course content and provide and provide actionable feedback

THE RESULTS

Successful delivery of learning design workshops consultation per Coursera standards
Empowered clients to ensure engaging course content and quality assurance
Contributed to Coursera achieving the highest possible competency ratings on client experience surveys as a result of Eiffel’s support to Coursera’s EMEA clients

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Devoted to providing access to the best higher education experiences

Coursera

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June 8, 2023/by Stiaan Swanepoel

Case Studies

Transforming Digital Teaching at UKZN

EIFFEL CORP CASE STUDIES

Transforming Digital Teaching at UKZN

Transforming Digital Teaching at UKZN with PDT

UKZN faced the challenge of upskilling its lecturers to utilise Moodle LMS following its transition from Blackboard effectively. To this end, UKZN implemented the Practical Digital Teaching (PDT) course, a four-day programme aimed at empowering lecturers with the necessary skills to maximise the use of their institution’s LMS, enabling them to create their own digitally enhanced courses. The successful completion of the PDT course increased lecturers’ competence and confidence in leveraging the new LMS for teaching.

THE CHALLENGE

The transition from Blackboard to Moodle LMS presented a significant challenge, as lecturers needed more exposure to the functionalities of the new system. A structured training programme was necessary to enable lecturers to optimise their digital teaching skills and familiarise themselves with the new platform.

THE SOLUTION

Eiffel Corp facilitated its Practical Digital Teaching (PDT) course to help UKZN’s lecturers navigate this challenge. This course, tailored to provide an in-depth understanding of the relevant LMS, equipped lecturers with the essential skills to develop, manage, and enhance their digital content within the new platform effectively.

THE RESULTS

Following the PDT course, UKZN lecturers gained a comprehensive understanding LMS platform and its functionalities. As a result, they have become proficient in designing and developing their digital courses using the various tools available on the new platform. Furthermore, the course exposed them to various best practices to enhance their digital teaching strategies within the Moodle LMS environment.

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It was great to experience being on the other side i.e. as a student and not a teacher. Great course!!!

University of KwaZulu Natal

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May 29, 2023/by Jolene Du Plessis

Case Studies

UJ 1st Year Orientation – Online Course Development

EIFFEL CORP CASE STUDIES

UJ Student Orientation - Online Course Development

UJ 1st Year Orientation - Online Course Development

As a proudly South African university, UJ strives to contribute to the development of the African continent through higher education. Therefore, the University of Johannesburg required online course development of Faculty Specific Modules within the New Student Orientation Programme. Accordingly, UJ approached Eiffel Corp to assist with the online course development of Faculty Specific Modules within the New Student Orientation Programme, to ensure the look and feel of the courses are consistent and professional throughout.

THE CHALLENGE

African institutions of higher learning, technical & professional training face a significant challenge in helping to address the glaring skills deficit many nations in the region are experiencing. To help students overcome some of these challenges, the University of Johannesburg required online course development of Faculty Specific Modules within the New Student Orientation Programme.

THE SOLUTION

Eiffel Corp’s team of Instructional Designers to assist with the online course development of Faculty Specific Modules within the New Student Orientation Programme for an optimal learning experience. The development included the design and implementation of course banners, icon deployment and standardisation, and visual improvements, corrections and fixes where required.

THE RESULTS

The content provided by the University of Johannesburg content authors was assessed for its suitability in respect of accepted instructional design practices to ensure it aligns with the outcomes and aims of the learning programme. During this process, active client and partner involvement was crucial to ensure the outcomes met expectations. As a result of the process, the look and feel of the modules are consistent and professional throughout, contributing to a consistent and impactful learning experience.

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Optimising students' learning experiences.

University of Johannesburg

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May 4, 2023/by Stiaan Swanepoel

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