The University of Venda (UNIVEN) faced several challenges in developing and delivering online learning content.
Learning Design Consulting for Coursera
Coursera is an online course provider that offers 4000 courses from about 150 universities. The teaching and learning team at Coursera was tasked with ensuring quality content production for these clients. Coursera needed Learning Design Consulting Services to achieve this, including curriculum design sessions, onboarding workshops, answering instructional design questions, and reviewing the course content. As a strategic EdTech partner, Eiffel Corp supported Coursera with this process. The outcomes led to the successful delivery of learning design workshops and consultations and contributed to Coursera achieving the highest competency ratings on client experience surveys.
THE CHALLENGE
High volumes of courses & institutions provided via the platform require quality control of course content.
- Enterprise clients lack instructional design experience.
- Enterprise clients have limited experience in ensuring quality assurance.
THE SOLUTION
Eiffel Corp’s highly qualified Instructional Designers to offer Scaled Learning Design Consulting services and training to ensure quality content production from Coursera B2B clients.
Implement workshops onboarding instructors to Coursera pedagogy and platform.
Address client instructional design questions.
Review client course content and provide and provide actionable feedback
THE RESULTS
Successful delivery of learning design workshops consultation per Coursera standards
Empowered clients to ensure engaging course content and quality assurance
Contributed to Coursera achieving the highest possible competency ratings on client experience surveys as a result of Eiffel’s support to Coursera’s EMEA clients
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